Writing Better Email

Our tip sheet on Top Tips to Writing Great Email has been getting a lot of response, hits and circulation.

A recent article in the Vancouver Sun alerted us to a similar effort by the University of Victoria’s Information Systems Department.

Entitled “Better Practices for Email” the brief report discusses how to write, use and manage the email you receive. Check it out at:


Folk Music Festival Weekend

The 31st Annual Vancouver Folk Music Festival is this weekend! I look forward to seeing many of you there.

In the meantime check out the interview I did with the Georgia Straight’s Alex Varty in my role as a board director for the Festival.

Working Design

Machines of Loving Grace

Late California poet Richard Brautigan wrote in the 60s and 70s, well before personal computers became ubiquitous. Sweet vision!

Working Design

Thanks for entering our contest!

We want to thank all of you who entered the Working Design contest and provided us with many useful comments about our new site. Much appreciated.

We’ll be announcing the contest draw winners next week.

Working Design

Cool Prizes Contest Draw!

Working Design is having a contest draw with free prizes to celebrate the launch of our new website and to encourage you to visit and let us know what you think.
What do you like? What would you change? What would you add?
Everyone who sends in comments will be entered into a contest draw for the following prizes:

  • 2 gift boxes from Saul Good Gift Co. (valued at $100 each)
  • a three-month yoga pass to YogaSukha (a $240 value). YogaSukha is located around the corner from the Ridge Theatre at 16th and Arbutus in Kitsilano.
  • Camino Fair Trade chocolate bars (this chocolate has quickly become a studio favourite in the past year!)

The draw will take place June 25. Enter TODAY by sending an email to Please put “Website Contest” as the subject line.
If you’re reading this, you are eligible and encouraged to enter!

Working Design

Partner Profile: Saul Good Gift Co.

For our contest draw we’ve partnered with Saul Good Gift Co.
Saul and Working Design are a good fit! We share values, customers and goals for both the planet and our businesses.

The company features a unique twist on the traditional gift box offering premium organic and locally sourced products.

Company criteria include:

  • giving priority status to vendors who employ organic and fair trade certifications
  • quality and taste — all products are sampled to make sure they’re of premium quality and pass the Saul Good seal of approval.
  • social enterprise — working with local social enterprises to source products and services helping to improve our community
  • sustainable packaging – Saul Good supports brands that have well designed packaging that looks great while treading lightly on the environment

Working Design is confident that our lucky contest draw winners will enjoy these fine gift boxes.


The Vancouver Folk Music Festival : Give Us Your Green and Make It Grow!

Working Design has a long association with the Vancouver Folk Music Festival. In my volunteer capacity as board director for the Festival, the studio conceived, wrote, designed and has been promoting a fundraising initiative called “Give Us Your Green and Make It Grow”.
It ties in with the BC government’s 100 dollar Climate Action Dividend. The campaign urges Festival fans and supporters to donate their dividend to the Festival’s “green” initiatives. The pitch is to help make “Vancouver’s greenest Festival even greener”.
We’ve set up a Facebook group to help spread the word. If you want to make your donation today visit the Festival site and follow the links:


18 Top Tips for Writing Great Email

Download a PDF here.

Writing and sending email has become so common that most of us hardly think about it.

Unfortunately, that lack of thought often shows! From vague subject lines to poorly written, copious amounts of text, there are many ways that email can actually fail to deliver your message.