We strive to provide you with clear insight and great results. How are we doing? Here’s what you say:


“The first time we met with Kris regarding building our research centre’s website and developing our identity it clicked, he took our very long and awkward name and made it beautiful! From then on he and the Working Design team quickly and creatively addressed our questions, ideas, and suggestions. They took the time to learn about our work in order to truly support and guide the process. The result — a gorgeous, functional and accessible site. Not to mention stunning coordinated research reports, business cards, and other promotional material.”
Lupin Battersby, Communications Director,
Centre for the Study of Gender, Social Inequities and Mental Health

“I’m looking at the Columbia Institute website and am just amazed at its beautiful and professional look. There is a deep feeling of fulfilment and satisfaction, and I just want to share that with you. The architecture and functionality is great! I like its simple and clean design and highly functional features. Cheers to your team!”
Amor Verdeflor-Alvarado,
Columbia Institute / SHARE / Working Enterprises

“Working Design brings their talent, insight, and values to every project. The finished product is always amazing and the insights gained along the way invaluable. Thank you for caring about people and communities.”
Lorraine Copas, Executive Director,
Social Planning and Research Council of BC -SPARC BC

“The Working Design team immediately understood what we needed for our advertising for our new Sunridge Gardens seniors’ community. The new campaign – “Retirement. Living!”– generated lots of interest with a series of smart, respectful and entertaining headlines. They did it fast and on budget. Most important, they’re collaborative and fun to work with. Don’t underestimate what a big difference it makes to have someone that listens to what the team is saying.”
David Laulainen, Director,
Communications and Business Development,
Century Group

“We are truly thrilled with the process and results of working with Kris Klaasen and the team at Working Design on our project to completely redesign and build Kiwassa Neighborhood House’s brand and communication materials.

People love our new logo, website and communication materials, describing them as beautiful, wonderful, clear and very user friendly.

Very important to us, Kris helped our non-profit agency build our capacity to develop our messages and materials in-house, using templates they created.”
Nancy McRitchie, Executive Director Kiwassa Neighborhood House

“The re-design work that Kris Klaasen and his team at Working Design did for our publication Counterpoint enabled us to think outside of our normal process.  We dared to be inventive, and creative, keeping some elements that we appreciated and letting go of others in favour of a new way to view and read our national newspaper.  The re-design process was further enhanced by trusting that no questions asked were silly or unimportant.

The end result is a publication that features our members prominently, is easy to read, promotes the work of the union and directs readers to the web for more in depth analysis of a given topic. I would encourage other groups thinking of embarking on the re-design of a publication to consider Working Design as a partner in that process.”

Catherine Louli
Managing Editor, Counterpoint
Canadian Union of Public Employees

“I have used the services of Working Design for more than 20 years because they are creative, efficient and exceed expectations. They help us to raise a lot of money for our clients.”

Harvey McKinnon, President
Harvey McKinnon Associates

“We first worked with Kris and Teresa at Working Design 6 years ago to produce a guide for women with postpartum depression. Due to the fabulous design and user-friendly format, this guide became a hit with healthcare providers across the country and even other English-speaking countries.

We recently updated our guide and I immediately contacted Kris to see if they would be able to help us out again. They instantly ‘got’ the message we were hoping to get across and how to present a lot of material in an accessible format. Alway available, flexible and fun to work with they provided a beautifully designed document within a very tight turnaround time. We are all thrilled with the results. Their experience, expertise and ethics make them my first pick for design.”
Jules Smith, Clinical Counsellor
Reproductive Mental Health, BCMHAS, PHSA

” I wanted a website that was more interactive, user-friendly and help me to market my small business more effectively. Kris and his team led me through to an understanding of how they sought to redevelop the website. They also made the whole process as non stressful and pleasant as possible. I highly recommend working with Kris and his team both in terms or the process and the end results!”
Robin Burgoyne
Caerwent House Stories

“The site is just what I had hoped for and I am now busy getting the word out to my clients – owners as well as designers and architects. Thank you folks so much for all your help.”
David Shewell
Diptera Projects



“The changing of our name and logo was a huge undertaking for our organization. The role of Working Design in our process of change was pivotal to its success.Their expertise and talent in facilitating the development of a new name, designing a new brochure, and producing a new logo transformed our visual identity into one that richly reflects and communicates the essence of our organization. And their professionalism demonstrated that they are an organization that understands and cares about the culture and values of the non-profit.”
Cathy Nidoski, Communications Director
REACH Society for Child and Youth Development

“Whether the project is building a magazine from the ground up, preparing a complex book for publication or creating a memorable graphic look for a comprehensive communications project, Kris Klaasen and Working Design never fail to deliver quality, contemporary design accessible to every audience.”
Geoff Meggs,
Vancouver City Councillor

“Great ideas, imaginative design work, careful attention to the details of implementation, these are things the make Working Design tops in my world. Add in the fact that Kris and his colleagues are always prepared to take on whatever assignment—big or small—my union puts to them and you have the makings of a great partnership.” Phillip Legg,
Federation of Post-Secondary Educators of BC

“This is yet another Annual Report that we can really be proud of. Thanks, as ever, for your great design.”
Gordon Hardy,
Executive Director 
Peoples Law School

“Throughout the 25 years that I have led Coastal Sound activities, Working Design has been exemplary in “friendship service”! This is huge value to arts groups, or any other “not for profit” groups. WD clearly works from a win-win position, and that makes all of us better at what we do!”
Donna Otto, Artistic Director
Coastal Sound International Choral Festival

“Working Design has done a masterful job of developing my website. We needed to accommodate many different needs particular to my work as a fiction and non-fiction writer, photographer and historian. After much friendly collaboration, we have a site that is easy to navigate, colourful, dynamic and accessible to everyone.”
Ron Verzuh,
Writer and historian

“Kris Klaasen and the folks at Working Design excel in two essential areas: the professional touch and the people touch. They not only provided us with professionally designed promotional materials, but they were willing to make their services affordable for a very new not-for-profit initiative with very real budgetary constraints. It was clear that they cared about the work we are doing; the evidence was in both the quality of the service, and the significant reduction of their usual professional fees.”
Tam Lundy, Director of Education and Development
The Change Initiative Canada

“Over the past couple of months I have had the chance to meet a number of people who have also had Working Design help them with their projects. Over and over, whenever their name came up, we would inevitably launch into a conversation about how great they all were. While I know that a large part of our shared  enthusiasm comes from their technical and design skills, it also has to do with their great mix of professionalism and humour. They get the job done, and will keep a smile on your face while doing so.”
Robin Folvik, BC Labour Heritage Centre

“We are ecstatic with the quality and creativity of our report that Working Design helped us to create. They were committed to understanding our project and goals with enthusiasm right from the start and remained responsive to our needs throughout the process. We have had exceptionally positive feedback about the visual impact of our report, which has ultimately made it more readable. Thank you Working Design for helping us make a difference with our research.”
Pamela Ponic, PhD, Research Associate
BC Non-Profit Housing Association

“Whether it’s a first impression or another dynamic conference web page for an existing client, this great team gives us a clean, crisp, professional look that makes us a better company.”Ian Sinclair, Vice President
WE Travel

“The folks at Working Design were wonderful to work with…and they always delivered on schedule. As an artist myself, it’s great to trust that someone else will come up with something different, but great. We wanted colourful and contemporary, and we loved what we got!”
Geoff McMurchy, Artistic Director,
Kickstart Disability Arts and Culture

“I’ve worked with Working Design on many projects over the years, from newspaper layout to booklet design. Their team has always given me innovative design, knowledgeable advice and a willingness to adapt a job to changing needs. Best of all, in a business where deadlines mean everything, you can always count on them to get the job done.”
Sean Griffin,
Author of CancerSmart 3.0: The Consumer Guide

“We knew we could count on Working Design to develop an accessible, logical, and beautiful format for our steward manuals. Working Design transformed hundreds of pages of dense, single-spaced technical information into open and friendly workbooks that our stewards treasure.
In fact, a focus group of stewards reviewing the brand new Contract Interpretation Manual found the document so immediately useful that they refused to turn in the draft copies!

The best advice about maintaining a safe workplace or contract interpretation is useless if no one reads it. Thanks to Working Design, HSA’s stewards will have an easier time resolving thousands of workplace issues for HSA members.”
Yukie Kurahashi
Health Sciences Association

“We love to heap compliments on Working Design as you’ve done so so much for us beautifully. The artwork for three Juno-nominated CDs (Varal, Capivara and Jogo da Vida); a website that still looks great; beautiful brochures in French and English for which we receive many compliments on their original design, a poster and ads; and ongoing support for Celso’s career and friendship and general willingness jump in and embark on our many and varied projects as they arise.
Jessica and Celso Machado

“Creative approaches, variety of ideas and concepts, always a good understanding of client, market and audiences’ needs. This is the experience of working with Working Design.”
Dr. Jorge Cerani, Osteofit Project Director
Project Manager of the PHSA Smoke-Free Grounds Policy

“Thank you very, very much for doing our promotional materials for us this year. It’s a huge step up for us in terms of having nice, professional materials that fit with our other work. You guys rock!”
Kirsten Daub,
Codevelopment Canada

“Working Design was a pleasure to work with. Their prompt replies to my many questions or additions was comforting to me and told me I was working with a team who is professional and dedicated. I find WordPress user-friendly and I’m happy I can make tweaks to my content whenever needed. My clients enjoy the “hidden page” where they can access resources needed for our sessions. Bravo Working Design! Thanks for making my vision for my website come into fruition.”
Diana Kollar, Kollar Counselling Services

“Working Design is not only creative, reliable, innovative and quick at providing design solutions, they are actually committed to the work of their clients. That’s why they are always my first choice for graphic design projects.”

Bill Tieleman,
West Star Communications

“My business is now bursting at the seams. Very exciting. You were right when you pushed me to set up a blog. It is having an impact! Cheryl Woolstone,
Psychotherapist and Relationship Specialist

“As managing editor of HEU’s flagship publication the Guardian, I find Working Design’s services to be invaluable. From initial concepts to final production, I can count on the team at Working Design to provide the insight and ideas we need to bring out the best in our quarterly magazine.”
Patty Gibson, Editor, The Guardian
Hospital Employees’ Union

“We are thrilled to be in collaboration with Working Design. They are competent, efficient and creative. Everything you should expect from the people who help shape your ‘identity’.”
Kyla Epstein
CoDevelopment Canada

“Apart from an instinct for strong visuals and overall layout, Working Design offers something every editor dreams about: the confidence of knowing that — no matter what happens during production — you will have a finished product that not only meets your deadline but is worth boasting about.”
Dan Gawthrop, Editor, Public Employee
Canadian Union of Public Employees – BC Region